Our Goal: To educate and support our clients, while providing them with optimal coverage, at the most competitive cost possible.
Who Are We?
Strategic Insurance Partners is an independent insurance agency, located in Lexington, Kentucky. While our founders, Micah Plotts and Tyler Pruden, combine for over 20 years of insurance experience, they come from very different backgrounds and provide very different skill sets. Micah entered into the insurance profession immediately after graduating from the University of Kentucky and has spent his entire career focusing on commercial lines insurance. Tyler spent several years in secondary and post-secondary education before discovering his passion to help others through personal lines insurance consulting.
We strive to set ourselves apart from the rest of the insurance world. As an independent agency we have large broker capabilities, with personal local service and support. We are a full service agency with the ability to write all lines of insurance.
We believe that our modern approach separates us from the traditional insurance agenies that we complete against everyday. Our entire team heavily focuses on the progression of their individual insurance knowledge base, in order to best serve our clients. Additionally, our insurance professionals have completed advanced training in coverage, risk solutions, and service using modern agency technology. Each team member specializes in unique areas of insurance. As a result, as an agency, we often utilize a team approach to ensure that our clients are getting the best protection and suppport that have the ability to offer.
Solutions
We focus on helping businesses avoid losses and disruptions that could end their business. We do this by analyzing your industry, business, and practices to ensure that we are crafting your insurance coverage specifically with your insurance needs.
Well Trained Sales People
- Weekly sales training on insurance company specific policies
- Quarterly sales training to stay updated on insurance and risk trends
- Annual advanced training on exposure identification, coverage, and service
- Access to coverage resource libraries
Industry Specific Coverage
- Additional coverages specifically designed for your business
- Easy to understand coverage explanations
- Coverage checklist including commonly overlooked coverages
- Management liability analysis
- Personal lines options
Cost Solutions
We have a defined strategy for managing your insurance costs. Our knowledge, experience, and expertise allow us to design a cost solution plan that is the right fit for you. This will enable us to market you to our insurance carriers in order to get you the best possible price.
Pre-Marketing
- Hazard Evaluation
- Discount Worksheet
- Carrier Targeting
Marketing
- Quote Checklist
- Claims Analysis & Explanation
- Narrative
- Quote Analysis
Post-Marketing
- Claim Prevention
- Reserve Management
- Service Plan Implementation
Service Solutions
We have written standards when it comes to managing your service plan. We have two levels of service including Sales Executive and Account Manager. This enables us to set measurable service expectations for our customers to which our entire service team is held accountable.
24 Hour Turnaround Standard
- Routine certificate and evidence of insurance requests
- Billing questions, auto ID cards, policy changes sent to the carrier
- Filing a claim
Claims
- Prompt response with planned follow up protocol
- Guidance during and after the claim
- Claim prevention plan
- 24 hour access through our website
Basic Risk Management
- Safety plan specific to your business
- Employee handbook, driver evaluation, disaster plans
- Workers Comp first report of injury, doctor panels, and postings.
Strategic Insurance Partners 